Tryton - Issues



Title libpixman crash on windows for some svg icons
Priority bug Status closed
Superseder Nosy List ced, coogor, jan, kstenger, oscar, resteve, yangoon
Type crash Components tryton
Assigned To oscar Keywords win32

Created on 2015-05-25.01:07:59 by oscar, last changed by ced.

msg38292 (view) Author: [hidden] (ced) (Tryton committer) (Tryton translator) Date: 2018-02-10.17:43:58
We use now MSYS2 to create Windows executable. It includes pixman 0.34.0 which should not have the crash problem.
Please re-open if it still crashes on recent version.
msg30151 (view) Author: [hidden] (jan) Date: 2016-11-03.08:38:35
For reference:
If someone has the problem we should collect version of client and version on windows here. For me right now the issue is not reproducable with the windows boxes I can access. Replacing the dll solved the issue on a Win10 and client 3.6 (but others with the same combination did not have the problem)
msg30150 (view) Author: [hidden] (jan) Date: 2016-11-02.20:43:52
Replacing all the dll from latest gimp fixes the error for me. But I didn't find a convenient way to update my windows env to latest gtk-bundle.
msg25495 (view) Author: [hidden] (oscar) (Tryton translator) Date: 2016-04-10.18:31:25
@karla for the moment the only solution for me was it changes the "bad" svg icons, and the problem was solved.
msg25489 (view) Author: [hidden] (kstenger) (Tryton committer) Date: 2016-04-09.04:45:41
@oscar, it would be interesting to know if you found a workaround.
Someone on the spanish mailing list is having this same issue on 3.8
msg21508 (view) Author: [hidden] (oscar) (Tryton translator) Date: 2015-06-11.19:43:55
This is the report
msg21504 (view) Author: [hidden] (ced) (Tryton committer) (Tryton translator) Date: 2015-06-11.19:04:14
It is a good practice to give the link of the report for follow-up
msg21502 (view) Author: [hidden] (oscar) (Tryton translator) Date: 2015-06-11.18:50:59
Bug reported to upstream
msg21494 (view) Author: [hidden] (ced) (Tryton committer) (Tryton translator) Date: 2015-06-11.09:15:40
Please report it to upstream.
We use the version 0.32.4 but I see there are 2 new releases.

I put the issue as deferred and assign to @oscar to follow with the upstream.
msg21493 (view) Author: [hidden] (oscar) (Tryton translator) Date: 2015-06-11.06:46:30
I found the problem, some svg icons (not all) menu of my modules (no official staff, maintenance) generating crash on Windows, I don't know why  some icons fail on windows on 3.6 version, but mac and linux render fine this icons, before on 3.0, 3.2 and 3.4 this icons works fine on windows.

I am sure that is related about like libpixman render on windows in this last version.

I think that this issue can be closed.
msg21489 (view) Author: [hidden] (ced) (Tryton committer) (Tryton translator) Date: 2015-06-10.21:37:25
It will be great to have the full content of the details (and in English) instead of a screenschot.
msg21488 (view) Author: [hidden] (oscar) (Tryton translator) Date: 2015-06-10.20:23:07
Maybe can be a problem, on database or configuration,  ok, but why linux or mac client not crash, even the same modules was installed for 3.4 version including (unofficial some modules) this was migrated to 3.6, this is screenshoot the crash on windows:

I will testing another databases on 3.6, for find the problem.
msg21487 (view) Author: [hidden] (ced) (Tryton committer) (Tryton translator) Date: 2015-06-10.19:00:02
So I don't know what to say, @oscar you are the only one to have a problem with it. I see not action possible without having more information like a traceback or an error code.
Also your manual setup is just using out dated versions of GTK which is known to have memory leaks. If you want to build on the same environment, you must use:;a=shortlog;h=refs/heads/tryton
msg21486 (view) Author: [hidden] (oscar) (Tryton translator) Date: 2015-06-10.17:47:03
I have tested in diffrent hardware in different companies, on Windows 8 32 bits and Windows 7 64 bit, and anothers users with fresh install all fail, for example linux client and mac client enter to UI without problems to database, I tried to remove binary field and widget image on my system (maybe related with some lib gtk or cairo), but the problem persist, today I tried to install tryton client on Window with tar.gz 3.6.1, and I installed dependences manually (python, pygtk, dateutil) and works fine, without errors on terminal.
msg21479 (view) Author: [hidden] (ced) (Tryton committer) (Tryton translator) Date: 2015-06-10.00:02:36
@oscar in your tests, did you use always the same hardware? Do you have any special setup or software installed? Because most of the people can not reproduce your crash.
msg21478 (view) Author: [hidden] (resteve) Date: 2015-06-09.23:52:33
Tested on win7 and 3.6.1 client and ok.
msg21477 (view) Author: [hidden] (coogor) Date: 2015-06-09.20:17:41
Tested on native Win8.1, x64, could not reproduce
This and previous test with client 3.6.1
msg21465 (view) Author: [hidden] (coogor) Date: 2015-06-08.21:19:44
Tested on native Win7, x64, and could *not* reproduce the problem.
Not sure about the patchlevel of the machine
msg21464 (view) Author: [hidden] (resteve) Date: 2015-06-08.09:21:15
Tested in virtualbox on
8 64bit -> ok
XP -> ok

This night, I will test on Win7.
msg21434 (view) Author: [hidden] (yangoon) Date: 2015-06-01.12:26:21
Tested in virtualbox on
8.1 Enterprise 32bit -> ok
7 Enterprise 64bit -> ok

So confirming that at least in virtualbox the exe runs.
msg21410 (view) Author: [hidden] (oscar) (Tryton translator) Date: 2015-05-29.17:27:27
I have tested on 3 different pc with windows 7.0 64 bit and 32 bit and all fail, I tested today on Windows 8.0 64 bits, fail too.

On virtualbox seems does not fail.
msg21345 (view) Author: [hidden] (ced) (Tryton committer) (Tryton translator) Date: 2015-05-28.20:13:48
Can not reproduce (tested also on Windows 7.0).
I don't think it is linked to msg21336.
msg21336 (view) Author: [hidden] (oscar) (Tryton translator) Date: 2015-05-27.00:27:16
Here a reference to similar problem in gimp
msg21316 (view) Author: [hidden] (oscar) (Tryton translator) Date: 2015-05-25.01:07:57
version client: Tryton Windows Client 3.6.0, on Windows 7.0

Note: the database on Edit profile is visible.

After the enter password on microsoft windows, client crash, (no traceback showed):

Just this message: 

Name module with error: libpixman-1-0.dll

Date User Action Args
2018-02-10 17:43:58cedsetstatus: deferred -> closed
messages: + msg38292
2016-11-03 08:38:35jansetmessages: + msg30151
2016-11-02 20:43:52jansetnosy: + jan
messages: + msg30150
2016-04-10 18:31:26oscarsetmessages: + msg25495
2016-04-09 04:45:42kstengersetnosy: + kstenger
messages: + msg25489
2016-03-19 15:56:48cedsetcomponent: + tryton
keyword: + win32
2016-03-01 01:33:34cedlinkissue5311 superseder
2015-10-04 22:27:53cedsettitle: Windows Client crash after enter password -> libpixman crash on windows for some svg icons
2015-06-11 19:43:55oscarsetmessages: + msg21508
2015-06-11 19:04:14cedsetmessages: + msg21504

Showing 10 items. Show all history (warning: this could be VERY long)